Dr Chua Yang is a big Lexus fan. She drives a Lexus UX that she bought in January last year – her third after the IS200T and IS250C.
Her other family car is also a Lexus, an ES250, and her father gets driven in it wherever he wants to go.
The UX is Dr Chua’s everyday car for work and leisure. It takes her to the hospital where she works, the golf club, the biking trails – with her foldable bicycle securely packed in the boot, and the park where she walks her dog.
“That’s partly why the SUV is a useful option. I can keep all my toys in it,” she says.
“I like the look of the car,” she says “It is not overly ‘macho’ like most SUVs. Its interior is decked up with very nice details like the big screen with GPS as well as the very comfortable leather seats with good lumbar support.” She likes the convenience of the reading lights that come on with a wave of the hand, the ample storage space, and the multiple USB ports that allow her to play music from various sources, including the Bluetooth for her Apple playlist.
Another function that she finds useful in her car is the Head-up Display. Although she thought it would be a distraction initially, she now appreciates that she can drive with her eyes on the road yet with some vital information within view.
“To be honest, the biggest reason why I changed my car to the UX was the height of the seat,” Dr Chua confides. Her father, the cultural medallion laureate, Mr Chua Mia Tee, is 89 years old. “It is getting increasingly difficult for him to get in and out of a car with low bucket seats. Meanwhile, the bigger SUVs are difficult for him to get into. But the UX makes it easy for him to get in and out, sit down or get up.”
The UX is Dr Chua’s first SUV. “My previous cars were mostly two-door models, like the hard-top convertible IS250C. But despite the UX’s size, it is effortless to drive and park – it has a really tight turning radius.”
She also commends the safety features such as the sensor that gives out a warning when it detects an obstruction in the way, when the car veers off the lane or when there is another car within the blind spot. “The other big improvement from all my previous cars is that the UX appears to be the most fuel-efficient,” Dr Chua says.
“My UX performs well daily,” Dr Chua enthuses. “When I was a training doctor, I drove an Eastern European car, which died just outside the SGH mortuary at a most inopportune time,” she recalls amusedly. “I appreciate that this car gives so little trouble that it is difficult to justify changing it.” A friend of Dr Chua’s had to renew her COE after ten years because her Lexus IS250C is still driving perfectly. “I think that’s why I have been replacing my Lexus with another Lexus.”
Dr Chua can get called to the hospital for delivery any time of the day. “It’s simply unacceptable to have any car trouble. But besides being very reliable, my UX is also a quiet and smooth ride.”
The after-sales services that she gets from Lexus are yet another aspect that she appreciates. “The sales team and the service supervisors have become my good friends, and if I have a question or need some help, I can usually get instantaneous answers via Lexus Safety System+ text messages.”